Please ensure you make a booking as our medical centre does not accept walk-ins due to high demand.
A standard consult should involve one medical issue that needs addressing. Should you have multiple health concerns, please book a longer consult – up to 40 mins in duration for the most complex cases.
Accepted payment methods at Cranbrook Medical are Cash, EFTPOS & Credit Card. We do not accept AMEX.
Yes, we process Medicare refunds for those that present a valid Medicare Card. For an idea of our consultation pricing, please refer to our fee structure table.
We are a full fee paying practice. Therefore, we do not bulk bill under any circumstances. For an idea of our consultation pricing, please refer to our fee structure table.
Cranbrook Medical do not offer any discounts or honour any concessions of any kind. For an idea of our consultation pricing, please refer to our fee structure table.
| Medicare Item Number | Description | Fee | Medicare Rebate | Out of pocket |
|---|---|---|---|---|
| 3 | Brief consultation | $40.00 | $17.75 | $22.25 |
| 23 23 Telehealth Saturday Morning | Less than 20 min | $80.00 $78.75 $80.00 | $38.75 $38.75 $38.75 | $38.25 $40.00 $41.25 |
| 36 36 Telehealth Saturday Morning | 20 - 40 min | $140.00 $135.00 $140.00 | $75.05 $75.05 $75.05 | $49.95 $59.95 $64.95 |
| 44 | 40 - 60 min | $215.00 | $110.50 | $104.50 |
*Out-of-pocket cost to those holding a valid Medicare card - typically Australian permanent residents and citizens.
Billing Policies
Terms: Strictly seven (7) days.
All Insurance Medical Reports will need to be paid upfront.
Appointment Cancellation
Missed or cancelled appointments with less than 2 hours notice will be charted a $40.00 fee.
Zero Tolerance
We have a ZERO TOLERANCE approach to any verbal, aggressive and violent abuse and behaviour towards our doctors, staff and nursing team or other patients. If required, the police will be called and may result in the person concerned being removed from our practice.
Prescriptions
All prescriptions requested over the phone will require at least 24 hours to complete. A small fee may apply.